This year, I started mentoring at Out of Office Hours. I've had multiple sessions, and one very interesting thing I've noticed is that every single person I've spoken to has said…

Oh boy! It's only been… about 4 months since I wrote something. Not a day goes by where I don't think…

Recently, I had a catch-up chat with a product designer colleague from work (his name is Buzz and he is awesome). One of the things we talked about was the various things I did at Help Scout.

Goodness. Gracious. Why is writing so hard! Since re-launching my site, I've set a personal goal to write at least once a week. I gave myself a soft-pass this week, as I sorta missed my goal by a bit. But I was busy!